Freight free shipping applies to domestic retail orders over the value of $150 aud. This low freight free threshold helps us maintain our unrivaled quality and price, providing you with the finest beeswax light for many years to come.
Northern Light ships all domestic orders via Australia post Eparcel, which includes tracking.
Please ensure your email address is correct, as you will receive notifications about your parcels journey to you via email.
Australia post will leave a card for you if you are not at home and you will receive an email stating your parcel has been taken to your local post office and awaits collection.
If you wish your parcel to be left in a particular spot e.g at the back door, then please leave instructions in the comments field of the checkout screen and your request will be attached to your shipping label.
We have 3 options available for shipping internationally:
More information on these options can be found at the Australia Post website. Click here to go there now.
All wholesale orders require payment before dispatch.
Orders can be dispatched the same day payment is received so long as the transaction is cleared before 2 pm.
There is a statutory wholesale freight charge of $30 for domestic wholesale orders, this remains the same no matter the size of an order.
International wholesale shipping is completed via DHL, Freight costs are weight dependant and charged via invoice.
Please contact us for more information on international wholesale accounts:
Due to the ongoing threat to honeybee health many countries have laws in place either restricting the importation of beeswax products or slowing up the process of importation to ensure there is no potential threat to honeybee health.
Northern Light has never had products rejected by any countries importation/inspection officers.
Countries such as New Zealand take extensive measures to ensure all imported products are safe to allow into the country and as such may cause between 5-10 days delay in delivery time.
For further information please be sure to look up your country’s laws and restrictions on importing honeybee products.
Please note parcels returned due to failed delivery, no collection or import restrictions are subject to freight charges if/when the parcel is dispatched again.
Freight free shipping does not apply in the case of resent packages.
Northern Light will always contact you before resending the parcel to ensure your address is correct, to enquire if the parcel can be left in a safe place or advise you of the apparent import restrictions.
Refunds can be provided on returned parcels yet are subject to a 10% restock fee.
Plus 30% off selected Light Bubble packs
15% off orders surpassing $150!
(Savings applied at checkout)
